Q: How much is shipping?
We offer free shipping on most of our items to addresses in the Continental United States (excludes Alaska & Hawaii). We do not ship to Canada, internationally or overseas. Also, we do not ship to P.O. Boxes, personal mailboxes or to FPO and APO addresses. Please note that over-sized items that require additional shipping fees may not qualify for free shipping. Please see Shipping Information if you would like to read more about our Shipping Policy.
Q: Do you charge sales tax?
Sales tax is now required to be added on every order.
Q: How can you offer these great designs at such a low price?
We streamline our business to eliminate many things that would factor in unnecessary mark-up. Our company is built on the belief that everyone should be able to enjoy the best of modern design in their home. We seek out the highest quality and most affordable furniture manufacturers to supply us with outstanding modern classic and contemporary furniture for your home.
Q: Do you offer discounts to designers or those who work in the trade?
If you are a designer working on a large project, you can apply for a trade account. We offer special discounts, bulk pricing, and additional saving to people and business that are in the design industry. To speak to an agent about opening a trade account, please Chat Us during normal business hours.
Q: What payment method do you use and which credit cards do you accept?
We use a secure Merchant Service through our Website to process payments. All of our payment processing providers are PCI DSS compliant, meaning they meet the requirements of the Payment Card Industry Data Security Standard to protect against credit card data breaches. You can make purchases with the following methods:
American Express (USD Only)
Discover (USD Only)
MasterCard (USD Only)
Visa (USD Only)
Google Pay (USD Only)
Other types of payments, such as checks and money orders, aren't currently accepted. Also, keep in mind that the payment card used must be under your name. If you represent a company and use a corporate credit card, please make sure to provide both billing address and shipping address associated with the card, as well as the name as it appears on the front of the card. Also, in most cases and for your protection, your billing and shipping address on the credit card you are using must match.
Q. Is my credit card information secure when I purchase with you online?
Your information is protected 100% when you shop on our site because we use SSL encryption technology through our Secured Merchant Service to process payments. Our Secured Merchant Service uses an encryption key length of 168 bits-the highest level commercially available. Your financial information is not given to the seller or shared with anyone else. The security of your financial information is our top priority.
Q: How long will it take for my order to ship?
We process all in-stock orders within 24 - 48 hours. After an order is processed, it will take the carrier 3 - 10 business days to deliver the item to your door. Note: Items that are not in stock or on backorder may take longer to receive. Also, please allow up to 14 business days (or longer) for delivery if your item is scheduled to arrive via freight truck.
Q: Do you ship using tracking numbers?
Yes. We provide tracking numbers and/or shipping information on every order.
Q: Will I get a receipt after I make my purchase?
Yes. We will email you a printable copy of your sales receipt.
Q: What is your Return Policy and what if my item arrives damaged?
You can read about our Return, Cancellation and Damage Policy under Returns, Damages & Cancelations.