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COVID-19 Ordering Process
  1. Before placing your order, we suggest using Chat or calling our Service Team at 1.866.289.6998 to ensure that the item you want is in stock. Items are selling out faster and replenishing stock has become more difficult due to global supply chain disruptions and the recent spike in new COVID-19 variants. You can also email us at to check on item availability or ask product questions.
  2. Please limit your quantities. If you are ordering more than 2 items, please Chat Us or call our Service Team at 1.866.289.6998 before placing your order to verify stock quantities. You can also email us at for availability.
  3. We are still accepting large orders and orders from design firms for projects. We ask that you call our Service Team at 1.866.289.6998 with the item(s) you may need before placing the order, so we can check availability. You can also email the items you wish to order to We will respond with a stock quote and a shipping date estimate within 30 minutes.
  4. Service Team hours are Monday - Saturday 10:00 AM - 6:00 PM EST. For an immediate response on stock quotes and shipping times, Chat Us on our Website 24 hours a day.

COVID-19 & Supply Chain Shipping Delays

Due to the recent spike in Covid-19 variants, global supply chain disruptions, cargo back-ups, and truck driver shortages, we're experiencing shipping delays on some items. Items shipping via FedEx or UPS may take 3 - 5 days longer. Shipments arriving by freight truck may take an additional 10 - 15 business days upon normal shipping times or longer. Inside delivery may be suspended due to proximity restrictions until further notice. To ensure the availability of your item and to receive the most accurate shipping date estimate, please call our Service Team at 1.866.289.6998 or Chat Us before placing your order.


We hope that you and your family remain safe during these trying times, and we will do all we can to make you more comfortable while you're at home. Our goal is for you to receive your order as quickly and as safely as possible. If we all work together, we'll all get through this together.

You have our love & support.

With love,

Covid-19 Ordering and Shipping Updates
The Designdistrict Service Team