Covid-19 Ordering and Shipping Updates

Covid-19 Ordering and Shipping Updates

COVID-19 Ordering Process

  1. Before placing your order, we suggest calling our Service Team at (866) 289-6998 to ensure that the item you want is in stock. Items are selling out quicker and replenishing stock has become more difficult due to COVID-19. You can also email us at Service@DesigndistrictModern.com to check on item availability or ask product questions.
  2. Please limit your quantities. If you are ordering more than 2 items, please call our Service Team at (866) 289-6998 before placing your order to verify stock quantities. You can also email us at Service@DesigndistrictModern.com for availability.
  3. We are still accepting large orders and orders from design firms for projects. We ask that you call our Service Team at (866) 289-6998 with the item(s) you may need before placing the order, so we can check availability. You can also email the items you wish to order to Service@DesigndistrictModern.com. We will respond with a stock quote and a shipping date estimate within 30 minutes.
  4. Service Team hours are Monday - Saturday 10:00 AM - 6:00 PM EST. For an immediate response on stock quotes and shipping times, message us on our Website 24 hours a day.

COVID-19 Shipping Delays

Due to Covid-19, we are experiencing shipping delays. Items shipping via FedEx or UPS may take 3 - 5 days longer. Shipments arriving by freight truck may take an additional 10 - 12 days upon normal shipping times or longer. Inside delivery will be suspended due to proximity restrictions until further notice. To ensure the availability of you item and to receive the most accurate shipping date estimate, please call our Service Team at (866) 289-6998 before placing your order.

STAY SAFE

We hope that you and your family remain safe during these trying times, and we will do all we can to make you more comfortable while you're at home. Our goal is for you to receive your order as quickly and as safely as possible. If we all work together, we'll all get through this together.

You have our love & support.

Covid-19 Ordering and Shipping Updates
Sincerely,
The Designdistrict Service Team